Custom printing by appointment

Booking and payment. You pay the full price when you book. Your time is held for you while you pay; once payment goes through we email your confirmation, the address, and a private link to change or cancel. Changing or cancelling. You can move your booking to another free time, or cancel it for a full refund, up to 24 hours before it starts, using the link in your confirmation email. Inside 24 hours, or if you don't come, the booking can't be refunded, but get in touch and we'll do what we can. If we ever have to cancel, you'll get a full refund or a new time, whichever you prefer. Your item. Bring it clean and dry, and take it off any phone, tablet or laptop before you arrive. We'll look at it with you before we start. Some surfaces and materials don't take a print well; if we think yours won't, we'll tell you and won't print it, and you can have a refund or a different time. Care with your item. We print with care, but you're bringing your own item, so we can't be responsible for marks or wear beyond the print itself, or for an item that was already damaged. Nothing in these terms takes away your rights under the Consumer Guarantees Act. Your design. Only send or bring a design you have the right to use. We won't print anything offensive, or other people's logos or artwork without their permission. We check that your design fits before printing and may adjust its size or position to suit the item. Running late. Please let us know. Your time is set aside just for you, so if you arrive late we may have less time to print, or may need to move you to another time. Your details and design. We use your name, email and phone only for this booking. An uploaded design is deleted 60 days after your appointment.